Withdraw from contract

Last updated: 13 November 2026

Use this page to cancel (withdraw from) an order within your 14-day cancellation period. You do not need an account and you do not have to give a reason. Our Returns & Refunds policy explains your right to cancel in full, including the hygiene exception for pierced earrings taken out of their sealed pouch.

Withdraw online

Fill in the online form at the bottom of this page with your name, your order number and the email address where we should send our confirmation. If you only want to cancel some items, list them. Check your details, then press Confirm withdrawal.

When you submit the form, we immediately send you an acknowledgement of receipt by email. It sets out what you sent us and the date and time we received it. Please keep it as your record. If it has not arrived within a few minutes, check your spam folder or email support@paruneli.com.

Your withdrawal is valid if you send it before the 14-day period ends. Please then send the goods back within 14 days. You pay the direct cost of returning them, unless they are faulty or not what you ordered. We refund you within 14 days of receiving the goods back, or proof that you have sent them, whichever is earlier.

Model withdrawal form

If you prefer, you can send us this form by email or post instead. Complete and return this form only if you wish to withdraw from the contract.

To: LE TOURNEUR TRADING LTD (trading as PARUNELI), 14 Bramley Gardens, Herne Bay, CT6 7DS, United Kingdom, email: support@paruneli.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):

Ordered on (*)/received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate.